Managed Audio Service Support

To obtain support for the following:

• Audio System Managed Appliance (Spot Announcer, Automated Paging, Telephone Paging, Spotify Connect, Managed Music System)

In the first instance, please email [email protected]

Should your query be more urgent, please email [email protected], or if it is of the highest urgency, call 07988337703

When requesting support, please have the following to hand:

• The .installedsound.local hostname that is on the front of the appliance
• Your customer number if you know what it is
• Your site name
• Description of the fault and importance
• How long the fault has been present and what may have changed leading to the fault